After payment, the seller has 24 hours to confirm the order and 24 hours to ship (only during business hours, seller's delivery is excluded from this condition). If the seller has not confirmed the order, the order will be cancelled automatically and the refund will be made.
You can cancel an order during the processing time. If an order has been confirmed by the seller, to cancel an order, choose “Request cancel” from the order menu.Cancellations on this stage is fully at the discretion of the seller .
If the order is cancelled by the seller, we will refund your money to the same payment method. Most refunds are processed immediately, however, depending on your payment method, this may take up to 7 days.